Privacy Policy

Updated 2025-09-19

Introduction

Think Tank Consulting, LLC ("we", "our", or "us") operating Agent Smith Pro respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Information We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier.
  • Contact Data includes email address and telephone numbers.
  • Business Data includes business name, business type, and related professional information.
  • Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data includes information about how you use our website and services.
  • Consent Data includes records of your SMS communication preferences and consent timestamps.

SMS Data Collection

We collect phone numbers when you consent to SMS communications during our booking process. We use this information to send appointment reminders, consultation follow-ups, and information about our AI automation services. You can withdraw consent by texting STOP at any time.

SMS-related data we collect includes:

  • Your mobile phone number
  • Consent status and timestamp
  • Message delivery status
  • Opt-out requests and preferences

Third-party SMS Processing

SMS messages are processed through GoHighLevel, our business automation platform. Your phone number is stored securely and used only for the purposes you consented to. GoHighLevel maintains compliance with telecommunications regulations and data protection standards.

We ensure that our third-party SMS processors:

  • Maintain appropriate security measures for your data
  • Process data only for the purposes you consented to
  • Comply with applicable telecommunications and privacy regulations
  • Honor your opt-out requests promptly

How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide you with information, products, or services you request from us.
  • To send appointment reminders and consultation-related communications via SMS (with your consent).
  • To perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

For SMS data specifically, we maintain additional security measures including encrypted storage, secure transmission protocols, and regular security audits of our SMS processing partners.

Third-Party Services

We may use third-party services, such as Google Analytics, Calendly, GoHighLevel, and others, to help analyze how users use the site, facilitate scheduling, and manage communications. These third-party services may collect information sent by your browser as part of a web page request.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent (including SMS consent by texting STOP).

Business Information

Agent Smith Pro is a service of Think Tank Consulting, LLC.
Business Address: 2680 Birch Street, Denver, CO 80207

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: contact@agent-smith.pro
Business Address: 2680 Birch Street, Denver, CO 80207